Privacy Policy

This Privacy Policy applies to personal information collected through:

• Our public website
• Online contact and inquiry forms
• Email, telephone, and text-message communications
• Business-development and prospective-client communications
• Other interactions in which this Privacy Policy is referenced

Edu-Tech also provides technology support, consulting, staffing, cybersecurity-readiness, and related services to schools. In providing those services, we may process information on behalf of a partner school. Information processed on behalf of a school is governed by our agreement with that school, the school’s instructions and policies, and applicable law. It is not governed solely by this public website Privacy Policy.

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name
• Job title or role
• School, organization, or company name
• Email address
• Telephone or mobile number
• Mailing address
• Information about your organization’s technology or service needs
• Information included in an inquiry, support request, or other communication
• Communication preferences
• Any other information you choose to provide

Please do not submit passwords, authentication codes, Social Security numbers, financial account information, student records, health information, or other highly sensitive information through our public website or contact forms.

Information Collected Automatically

When you visit our website, our website platform and related service providers may automatically collect limited technical information, such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited
• Referring website
• Approximate location based on an Internet Protocol address
• Dates and times of website access
• Interactions with website features or embedded content

We may receive this information through cookies and similar technologies used to operate, secure, and understand use of our website.

Information From Other Sources

We may receive business contact information from partner schools, professional contacts, referrals, event participants, publicly available sources, or other organizations when appropriate for legitimate business purposes.

Edu-Tech may use personal information to:

• Respond to inquiries and requests
• Communicate with current and prospective clients
• Schedule meetings, assessments, or onsite support
• Provide requested services and client support
• Prepare proposals, agreements, and service recommendations
• Coordinate urgent or time-sensitive technology matters
• Maintain client and business records
• Improve our website, services, and communications
• Protect the security and integrity of our systems
• Detect, investigate, or prevent misuse, fraud, or security incidents
• Comply with legal, contractual, and regulatory obligations
• Establish, exercise, or defend legal claims
• Send informational or marketing email when a recipient has subscribed or when otherwise permitted by law

We will not use information collected through a school engagement for unrelated advertising or marketing directed to students. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our website and online forms may be hosted or provided using Google services. The website may also include embedded content or links from third-party services, such as YouTube and social-media platforms.

These providers may collect technical information, use cookies, or process information according to their own privacy policies. Your interaction with an embedded video, external form, social-media link, or other third-party feature may be governed by the privacy practices of that provider.

You can manage cookies through your browser settings. Disabling cookies may affect the availability or operation of certain website features.

When you submit a contact or inquiry form, we use the information you provide to review and respond to your request. Submission of a form does not automatically enroll you in marketing email or promotional text messages unless the form clearly states otherwise and you make the applicable choice.

Information submitted through a Google form may be processed and stored using Google’s services as well as Edu-Tech’s internal business systems.

Edu-Tech uses text messaging on a limited basis for individual, service-related communications with clients and professional contacts. We do not currently conduct mass SMS marketing campaigns.

Types of Messages

Text messages may concern:

• Technology support issues
• Urgent or time-sensitive client requests
• Service updates
• Appointment, meeting, or onsite-support coordination
• Follow-up regarding an existing inquiry or client matter

Edu-Tech text messaging is not an emergency-response or public-safety service. If there is an immediate threat to health or safety, call 911 or the appropriate emergency authority.

Consent

Edu-Tech may obtain permission to communicate by text verbally, in writing, by email, or through another documented method. You may also initiate a text conversation with an Edu-Tech business telephone number.

By agreeing to receive texts or initiating a text conversation, you authorize Edu-Tech to communicate with you regarding the matter for which you contacted us and related service needs.

Consent to receive text messages is not a condition of purchasing any product or service. Consent to receive service-related texts does not constitute consent to receive marketing or promotional texts.

Frequency and Charges

Message frequency varies according to the nature of the communication and your service needs. Edu-Tech does not send text messages on a fixed or recurring schedule.

Message and data rates may apply according to your mobile carrier and service plan.

Opting Out

You may opt out of direct marketing communications from us at any time by:

• Selecting the option to ‘Unsubscribe’ included in our communications with you.
• Replying STOP to text messages. You may receive one final message confirming your opt-out request.
• Sending an email to privacy@edu-tech.com.

Opting out of text messaging will not prevent Edu-Tech from contacting you by email or telephone when necessary to provide requested or contracted services.

Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information described in this Privacy Policy exclude text-message originator opt-in data and consent; this information will not be shared with third parties.

Edu-Tech does not sell or rent mobile telephone numbers or text-message consent information.

Edu-Tech may respond by email when you contact us or when email is necessary to provide requested or contracted services.

If you voluntarily subscribe to receive newsletters, downloadable resources, announcements, or other marketing communications, we may use your name, email address, organization, and communication preferences for those purposes.

You may unsubscribe from marketing email at any time by using the unsubscribe link included in the message or by contacting us. Unsubscribing from marketing communications will not prevent us from sending service-related or transactional messages, such as responses to inquiries or communications concerning an existing client relationship.

We may use an email service provider to manage subscriber lists and deliver email. Such providers may process subscriber information on our behalf and may not use it for their own independent marketing purposes.

Edu-Tech may disclose personal information in the following circumstances:

Service Providers

We may use vendors that help us host and operate our website, manage forms, maintain business records, provide communications, secure our systems, or perform other services on our behalf. These providers are permitted to use information only as necessary to perform their services or comply with law.

Partner Schools and Business Relationships

When appropriate, we may share relevant business contact or service information with a partner school, consultant, contractor, or other party involved in providing or coordinating requested services.

We do not disclose text-message opt-in information or consent for another organization’s marketing or promotional purposes.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, subpoena, court order, or legal process
• Protect the rights, property, or safety of Edu-Tech, our clients, or others
• Investigate suspected fraud, misuse, or security incidents
• Enforce an agreement or protect against legal liability

Business Changes

If Edu-Tech is involved in a merger, acquisition, financing, reorganization, or transfer of some or all of its business or assets, relevant information may be disclosed as part of that transaction, subject to appropriate confidentiality protections.

With Your Direction or Consent

We may disclose information when you direct us to do so or provide your consent.

Edu-Tech does not sell personal information. We do not sell or share personal information for cross-context behavioral advertising.

We do not sell, rent, or provide mobile numbers, SMS consent records, or email subscriber lists to third parties for their own marketing purposes.

We retain personal information for as long as reasonably necessary to:

• Respond to an inquiry
• Maintain a client or business relationship
• Provide services
• Maintain appropriate business and financial records
• Satisfy contractual, legal, insurance, or regulatory obligations
• Resolve disputes
• Protect against fraud, misuse, or security incidents
• Establish, exercise, or defend legal claims

Retention periods may vary depending on the type of information and the reason it was collected. We may delete or anonymize information when it is no longer reasonably needed.

Edu-Tech uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, alteration, misuse, or disclosure.

No website, electronic transmission, or storage system is completely secure. We therefore cannot guarantee absolute security. Please use caution when deciding what information to send through a website form, email, or text message.

Edu-Tech employees will not ask you to send passwords or authentication credentials by text message.

You may contact us to:

• Request access to personal information we maintain about you
• Ask us to correct inaccurate information
• Request deletion of information, subject to applicable legal and contractual exceptions
• Update your communication preferences
• Unsubscribe from marketing email
• Withdraw consent for text messaging

To submit a request, contact us using the information below. We may need to verify your identity before completing certain requests.

Depending on where you reside, applicable law may provide additional privacy rights. Edu-Tech will respond to eligible requests as required by applicable law.

Our public website is intended for school leaders, educators, technology professionals, prospective employees, vendors, and other adults. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the public website.

If we learn that a child submitted personal information through the public website without appropriate authorization, we will take reasonable steps to delete it.

This section does not describe information Edu-Tech may process on behalf of a partner school while providing contracted services. In those circumstances, Edu-Tech processes information under the school’s direction and applicable agreements, policies, and laws.

Our website may link to websites, forms, videos, or services operated by third parties. Edu-Tech does not control and is not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review the privacy policy of any external website or service you visit.

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or legal obligations.

The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through another appropriate method.

If you have questions about this Privacy Policy or Edu-Tech’s privacy practices, or if you would like to submit a privacy request, contact:

Edu-Tech Academic Solutions 5 Great Valley Parkway Malvern, PA 19355

Telephone: 1-888-327-5552 Email: privacy@edu-tech.com Website: www.edu-tech.com