David joined the Edu-Tech team in August 2020 as a Technology Support Engineer after working as a technology field technician at a local school district in Delaware. In that role, David was responsible for assisting and supporting faculty, staff, and students on nearly 3000 devices across multiple platforms including Chrome OS, Apple Mac OS, Windows OS, and Apple iOS in both elementary and middle schools. David is very experienced in problem resolution related to classroom audio-visual systems such as projectors, SMART Boards, and more. David is experienced in mobile device management tools, including the use of JAMF, to deploy, manage, and maintain student devices. In 2018, David successfully completed training and hands-on experience to acquire CompTIA A+ Certification, as well as Cisco IT Essentials Certification.